Returns and Refund Policy
No Refunds
All sales are final. We do not offer returns, refunds, or exchanges, given the nature of the products and/or services, i.e., digital.
No Physical Products
Planhare Paperless only caters to digital downloads. All items offered by paperless.planhare.store are digital. Hence, no physical products will be shipped.
Exceptions
Despite our best efforts to provide a seamless digital experience, if you encounter an error in the digital file, you can contact us within 7 days of purchase for a resolution.
We will resolve the error, including offering a replacement of the product (where applicable), and/or a gift voucher (at our discretion).
Use Accurate Details
You will receive an email confirmation after your order is completed, which will include instant download access to the product.
Please ensure that you provide an accurate and valid email address during checkout.
We are not responsible for any issues with undelivered downloads that arise due to invalid or incorrect email addresses.
If you encounter any issues while downloading the files, kindly contact us at hello@planhare.store for assistance.
No Cancellations
Digital downloads are quick and immediately available for download at the email address you specified. There is no waiting period or shipping time required.
Hence, due to this nature, we do not offer cancellations.
Read Descriptions Carefully
Please read and review the product description and details carefully before making a purchase. You can always reach out to us via email or our social media channels before proceeding with the purchase, and we will be happy to assist you with any questions or further details you may have.
Contact Information
For any questions or inquiries regarding our Return, Refund, and Shop Policy, we are available to assist at:
Email: hello@planhare.store
